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service

Starlight firmly believes in the continuous innovation of our thoughtful and product technology, the company will provide pure spare parts, technical consultation, guidance installation, free debugging, unit transformation and personnel training for long-term non-users. At present, Starlight has established 46 sales websites and customer service centers, and the service network is spread all over.

Pre-sales technical assistance

Professional engineers provide users with technical advisory and planning, such as unit selection, supporting, computer room design, etc., answering users in the use process and provide relevant technical guidance.

After-sales technical assistance

Free guidance installation, debugging. Free technical training and consultation for users' operation and maintenance personnel. End users build customer files, tracking services, regular inspections, lifetime maintenance.

Sale service

After receiving the user notice, he immediately sent professional technicians to install and debug installation and debugging installation site guidance units and cooperated with users.

service team

Starlight Power Product Sales covers more than 100 countries in the world, with 46 branches of 46 sales service models, offices, with teams designed for customer planning, while the sales outlets have an independent product exhibition hall

  • quality assurance
    Star-wide series diesel generator sets will be strictly organized in accordance with elements in the ISO9002 quality management system. Carefully designed according to the technical requirements of user orders, and strictly control the quality of raw materials. In the production process, it is ensured that 100% of each process can be transferred to the next process. In addition to the factory test before the factory, there is also a parallel network and electrical linkage test, with the quality of all product quality, to obtain the user's satisfaction.
  • Technical training program
    1. Manufacturing factory is responsible for the use of units of personnel training (specific personnel arranged by you)
    2. Our company will regularly, unspecified by engineers to teach trainers, mainly adopting the theoretical and practical teaching mode.
    3. The trainer will issue a certificate of operation through theory, practice assessment, and qualified persons.
  • Install and debug service commitment
    The Starbor users enjoy free debugging services. After receiving the user, it takes a three-pack service notification, the region arrives within 24 hours, and the outer is 48 hours, and the remote is reached 72 hours.
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Urumqi Cummins Electromechanical Equipment Co., Ltd.
Urumqi Cummins Electromechanical Equipment Co., Ltd.
a professional production of generators.
Dieselgenerators Diesel generator setsManufacturers, Supply Cummins generator sets, Yuehai generator sets, Yuchai generator sets.
Brand generator set recommended
Contact Us
Address:Room 2-4-602, Jiafengyuan Community, No. 305, Beijing North Road, Urumqi, Xinjiang
Contact: Gu Xiaobing
Managed Office: +86-0991-3817210 +8618999222000
Sales: +86-0991-3814032 +8618609915083
Three packs: +86-0991-3814032 +8617704919966
Website:
www.xjxgdl.com
mailbox: 3481400475@qq.com
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